Answers your shop's calls and WhatsApp 24/7, books suit fittings and never loses a customer while you are in the fitting room.
Repplia is an AI virtual receptionist for tailors, menswear shops, wedding formalwear and suit rental. It answers with a natural voice, books fittings and alterations in your calendar and sends WhatsApp reminders, from €59/month. Suit shops such as La Trajería and Sagaz already use it.
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La Trajería and Sagaz, two suit shops, use Repplia to answer their customers' calls and WhatsApp messages: fitting appointments, alterations and questions, even when the shop is closed.
What suit shops and tailors deal with every day.
While you take measurements or adjust a suit in the fitting room, the phone rings and nobody can pick up. That customer calls the shop next door.
From spring to autumn calls multiply: grooms, best men and guests all want a fitting at the same time.
Many customers ask about prices, availability or their alteration in the evening or on Sunday, when the shop is closed.
How long does a made-to-measure suit take? Do you do alterations? Do you rent morning suits? Answering them again and again eats into selling time.
Three steps to never miss another appointment.
Repplia answers your shop's calls and WhatsApp 24/7 with a natural voice: opening hours, collections, indicative prices, tailoring lead times and alterations.
Books the first visit, the follow-up fittings and the suit pick-up in your calendar, and assigns each appointment to the right tailor or advisor.
Sends the confirmation right away and a reminder before each fitting, so nobody misses an appointment a few weeks before the wedding.
Set up with your services, your lead times and the way you work.
Measurements, fabric selection and tailoring fittings.
Grooms, best men and family: morning suits, tuxedos and wedding suits.
Ready-to-wear suits, shirts and accessories.
Bookings by event date, sizes and returns.
Hems, tapering and adjustments with a delivery date.
Several shops and calendars handled from one number.
A made-to-measure suit needs several appointments: the first visit to choose the fabric and take measurements, one or more fittings and the handover. Each one is lost if the customer cannot get through to the tailor. Repplia answers those calls even while you are with another customer, explains the process and the lead times you give it, books every fitting in your calendar and sends a WhatsApp reminder so nobody misses it.
In wedding season, grooms, best men and family members call at the same time to choose a morning suit, tuxedo or suit. The assistant answers every call in parallel, asks for the wedding date to offer fittings with enough lead time and records the appointment. You spend your time advising in store, which is where the sale is closed.
In suit rental what matters is the event date, the size and the availability of the model. Repplia collects those details during the call, checks the information you have given it about models and sizes, and books the fitting and the pick-up. It can also remind the customer of the return date.
Many calls are to ask whether an alteration is ready. Repplia answers with the information you have recorded, sends a WhatsApp message when the alteration is finished and books the pick-up or the fitting for the adjustment.
How many customers you lose each month without knowing it, and how to win them back.
Read moreCost and availability comparison for businesses without a receptionist.
Read moreFrom €59/month, with a 15-day free trial and no commitment.
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